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Monthly Archives: May 2023

Customer Support

Written on May 9, 2023 at 8:19 am, by

Responsibilities & Duties Assist clients worldwide through a live chat support Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records and liaise with appropriate departments Demonstrate impeccable telephone etiquette and management Handle back office queries Support clients with technical and troubleshooting issues Report to the management Deal with complaintsContinue Reading

Compliance Monitoring Analyst

Written on May 9, 2023 at 8:13 am, by

Responsibilities & Duties Responding to compliance enquiries Performing regular monitoring to ensure that standards are adhered Maintaining and reviewing policies and procedures to ensure compliance with the CySec and FSA rules and regulations Monitoring and reporting on employees’ adherence to client policies and procedures, including by carrying out periodic compliance audits Reviewing new regulations applicableContinue Reading

Senior SEO Executive

Written on May 9, 2023 at 8:09 am, by

Responsibilities & Duties Assist the SEO team to drive all SEO activity to improve key metrics and deliver meaningful return on investment Amending SEO elements within the CMS will be a significant part of the job so you must be comfortable making basic CMS changes Undertake in-depth keyword research with the goal of improving existingContinue Reading

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